Energy Drains – Trust Breach

⚡ Energy at Work: The Biggest Drain of All?

In my experience, the single greatest energy drain at work isn’t lack of direction, workload, pace, or pressure.

It’s a breach of trust.

When trust is broken, energy leaks everywhere.

Would you agree?


🔐 What is Trust?

“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.”
— The 7 Habits of Highly Effective People, Stephen Covey

“To trust fundamentally means to make yourself vulnerable to the actions of others.”
— The Power of Trust, Sandra Sucher & Shalene Gupta

Trust = vulnerability + reliability.  And vulnerability costs huge energy when it isn’t safe.

📊 What the Data Says (MIT x Deloitte)

A  2-year study by MIT Sloan Management Review (sponsored by Deloitte) in 2023, involving 15,000+ employees across 10 industries, shows just how decisive trust really is.  They measured four drivers of trust:  humanity, transparency, capability and reliability.

High-trust workplaces show:

  • 41% less sick leave 
  • 50% lower turnover risk
  • 260% higher motivation

The trust gap:

  • 25% of employees do not trust their employer
  • Employers overestimate trust levels in their employees by up to ~40%

    Do you find that gap shocking?


    It’s pure energy loss.


    🚀 When Trust Is High…

    Energy flows.

    You see:

    • Higher engagement
    • Stronger collaboration
    • More innovation
    • Better productivity
    • Sustainable profitability

    Trust isn’t “soft”. It’s an energy system.

    _______________________________________________________________________________________________

    When trust is missing, energy drains which decreases performance and therefore profitability.  Examples show up as:

    • Absenteeism – physically absent ⇨ has already collapsed
    • Presenteeism – I’m here but not really ⇨ energy quietly and constantly leaking
    • Quiet quitting – I’ll do exactly what’s required and nothing more ⇨ engagement switched to off
    • Turnover
    • HR disputes
    • Bullying & conflict

    Questions for reflection:

    👉 Where is trust building energy in your organisation—and where might it be leaking it?

    👉 When have you lost others’ trust?

    👉  When have others lost your trust?

    Next time, we will consider the neuroscience of trust and how to begin to rebuild trust once its eroding/eroded.

    #EnergyAtWork #Trust #Leadership #Culture #Engagement #OrganisationalEnergy #HighPerformance

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